Asking Questions and Clarifying

Asking questions and clarifying is an important communication skill that helps ensure effective communication. When we ask questions and seek clarification, we are able to confirm our understanding of what has been said, and we can also show the other person that we are genuinely interested in what they have to say. Here are some tips for asking questions and clarifying:

    1. Use open-ended questions: Open-ended questions are questions that cannot be answered with a simple "yes" or "no." They invite the other person to elaborate on their thoughts and feelings, and can help to encourage a deeper conversation. For example, instead of asking "Did you like the movie?" you could ask "What did you think of the movie?"

    2. Paraphrase what you've heard: When you paraphrase what you've heard, you restate what the other person has said in your own words. This can help to confirm that you've understood what they've said, and can also give them the opportunity to clarify if you've misunderstood something.

    3. Ask for examples: Asking for examples can help to clarify abstract concepts or ideas. For example, if someone says "I'm feeling really stressed," you could ask "What specifically is causing you to feel stressed?"

    4. Avoid interrupting: Interrupting can be disruptive and can make the other person feel like you're not really listening to them. Try to wait until they've finished speaking before asking questions or seeking clarification.

    5. Use nonverbal cues: Nonverbal cues like nodding your head, maintaining eye contact, and leaning forward can show the other person that you're engaged in the conversation and interested in what they have to say.

Here are some example expressions for asking questions and clarifying:

    1. Could you repeat that, please?

    2. I'm sorry, I didn't catch that. Could you say it again?

    3. Can you explain that in more detail?

    4. What do you mean by [phrase/word]?

    5. Could you clarify [phrase/word] for me?

    6. Just to make sure I understand correctly, [rephrase what was said].

    7. Would you mind elaborating on that?

    8. Can you give me an example of [what was mentioned]?

    9. I'm not sure I understand. Could you explain it another way?

    10. So, if I'm understanding correctly, [restate what was said].

By using these techniques, you can improve your communication skills and build stronger relationships with others.